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The Fine Print

Every business has Terms and Conditions, expectations, general agreements - you know the drill. Please read mine below - by booking with me, I am assuming that you have read these, and agree to abide by them.

 

Thank you

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Cancellations, general:

All cancellations that are given with less than 24 hours notice will result in forfeiture of payment. If there are extreme/unexpected circumstances involved, please contact Meagan directly via text or call on 0482 032 575. A minimum of 24 hours notice is also required for "Play-it-Forward" donations. 

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Credit Purchase Expiration: 

All casual and package credits purchased are valid for the current term only.

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Term bookings and cancellations:

I understand that I am paying for a reserved place in the allotted class for the term ahead, or remainder of. This commitment is valid for the relevant/current school term, as determined by the Victorian Government. Class credits can be transferred via your login within the current term (pending availability) with 24 hours notice. Missed or late cancellation of classes will result in forfeiture of payment. In the unlikely event that a term booking needs to be cancelled in entirety, please call or text Meagan to discuss on 0482 032 575. 

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Casual classes and cancellations:

Casual class cancellations can be made without penalty up to 24 hours before the scheduled class time, via your login. Any cancellation within 24hrs forfeits payment. For those paying cash, this policy still applies and payment will be due at the next class, or via EFT (my phone number is also my PayID). 

 

Booking Declaration: 

I agree to abide by the rules and guidelines of the centre (either Macedon New Gisborne Swim Centre (MNGSC), or Splash Buddies Swim School (SBSS), and of Macedon Ranges Aqua Aerobics (MRAA). I will make myself aware of the emergency evacuation procedure, and emergency exits. I hereby release and discharge and separately indemnify MRAA, MNGSC & SBSS for/from any loss or damage suffered, or cost expense occurred because of, or arising out of any act or omission by MRAA, MNGSC or SBSS, it’s servants, or agents. 

 

I understand that this is a safe, supportive, body-positive environment and agree to conduct my own behaviour accordingly to uphold these values. I understand that if at any time my language or behaviour is in any way discriminatory towards the staff or other participants (present or not), I will be asked to leave the class. This includes jokes and self deprecating language - ALL bodies are welcome. Depending on the circumstances of disregarding this declaration, I may potentially be unwelcome in future. Discriminatory language in general is also not tolerated. 

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