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BOOKING TERMS & CONDITIONS

Term bookings and cancellations:

I understand that I am paying for a reserved place in the allotted class for the term ahead, or remainder of. This commitment is valid for the relevant school term. Missed classes will result in forfeiture of payment. Term bookings are not transferable across the timetable without MRAA approval. 

In the unlikely event that a term booking needs to be cancelled in entirety, or moved to another class on the timetable, please call or text Meagan to discuss on 0482 032 575. 

 

Casual classes and cancellations:

Casual class cancellations can be made without penalty up to 24 hours before the scheduled class time, via your login on the MRAA website. Any cancellation within 24hrs forfeits payment. For those paying cash, this policy still applies and payment will be due at the next class, or via bank transfer - please contact Meagan for banking details. 

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Waitlists:

To register yourself for a class waitlist, get in touch with Meagan via text or the contact page.

Booking Declaration: (you will be required to check the below declarations to confirm each booking)

 

I agree to abide by the rules and guidelines of the centre (either Macedon New Gisborne Swim Centre (MNGSC), or Splash Buddies Swim School (SBSS), and of Macedon Ranges Aqua Aerobics (MRAA). I am aware of the emergency evacuation procedure, and emergency exits. I hereby release and discharge and separately indemnify MRAA, MNGSC & SBSS for/from any loss or damage suffered, or cost expense occurred because of, or arising out of any act or omission by MRAA, MNGSC or SBSS, it’s servants, or agents. 

 

I understand that this is a safe, supportive, body-positive environment and agree to conduct my own behaviour accordingly to uphold these values. I understand that if at any time my language or behaviour is in any way discriminatory towards the staff or other participants (present or not), I will be asked to leave the class. Depending on the circumstances, I may potentially be unwelcome in future. Discriminatory language in general is also not tolerated. 

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